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Dell laptop inspiron black screen [Closed]

Ask a question Neo - Last answered on Sep 2, 2015 at 09:39 AM by BrianGreen
Hello,
My name is Marcos my Dell inspiron turn on and after I type my password goes black showing only arrow nothing work so please help


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Try booting into Safe Mode. Let me know what version of Windows you are running if you dont know how to do this.

If it works then it is possibly an update that has been installed or a new software install causing this. Try rollong back your machine to an earlier date with System Restore.
dode- Aug 31, 2015 at 10:23 PM
I have the same problem and I have windows 8 ..i don't know how to boot into a safe mode
BrianGreen 924Posts Saturday January 17, 2015Registration date ContributorStatus August 12, 2017 Last seen - Sep 2, 2015 at 09:39 AM
Hi dode,

Try taking a look at this:

http://ccm.net/faq/28679-windows-8-8-1-how-to-boot-in-safe-mode

I hope you get on ok :^)

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