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Black screen no task bar no desktop [Solved/Closed]

Ask a question genki12 6Posts Wednesday May 6, 2015Registration date May 8, 2015 Last seen - Last answered on Jul 27, 2017 at 02:30 PM by qqq
Hello All,

Ive been using my laptop in black screen, no task bar and no desktop for months now. I am not a tech guy but tried everything I can to resolve the issue (system restore, repair in f8, etc) but no success at all. The problem suddenly appeared and I can only use the internet and folders by using task manager. Can you guys help me? Although Im kind used to the situation still cannot change the fact its hard to use it without the proper desktop and task bar.

Thank you in advance.

Genki
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try the following ...

In Task Manager go to File > New Task (Run)

In the "Open" field type "explorer.exe" (dont put the quotes in)

Hopefilly this will sort you out. Let me know how you get on.
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BrianGreen 937Posts Saturday January 17, 2015Registration date ContributorStatus October 11, 2017 Last seen - May 9, 2015 at 02:05 PM
Great. I'm glad you got it sorted.

I'm not sure the backdoor.bot was the culprit, but I looked at what it does. Can I advise you to change all your passwords on everything - including bank cards and anything else you can think of.

Also do run a virus check when you get the chance. Malwarebytes isnt strictly speaking an anti-virus program.

Anyway, I'm glad its sorted.
genki12- May 10, 2015 at 06:51 PM
Thank you for the advice
dad- Jun 18, 2017 at 05:34 PM
This fixed it. Thanks.
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qqq- Jul 27, 2017 at 02:30 PM
Thank you so much
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