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Gmail receiving emails directly going to trash [Solved/Closed]

Ask a question iltaf hussain - Last answered on May 25, 2017 at 07:01 AM by Ambucias
Hello,

Dear all I have a problem with my gmail,whenevr I receive new email it display in trash bin,kindly help me if you can



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I have the same problem. I have no filters enabled, the sender is in my Contacts, and I'm accessing Gmail directly from Google/Gmail (not forwarded or picked up by another email program).

Any help is greatly appreciated.
Mel- Apr 11, 2017 at 04:13 PM
I have the same problem. I was hacked by a phishing scam recently and they seem to have changed some setting where all my new messages go straight to trash. The scam is the one where you are sent a pdf and when you open it looks like you have lost connection and need to log into google again, but it is in fact a clever replica of the login page. They then login into your account, and send messages to all your contacts. I have changed my password, but dont know how to fix my account that my messages go into inbox and not trash? Please help
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wonderland_37- May 24, 2017 at 07:47 PM
I tried everything the tech said to do and still had no luck. I have the exact same issue as you. Were you able to resolve?
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Ambucias 43382Posts Monday February 1, 2010Registration date ModeratorStatus August 15, 2017 Last seen - May 25, 2017 at 07:01 AM
Yes
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Hello,
If your incoming or sent messages are automatically placed in Trash, the cause is a misconfigured filter, or a setting on your Forwarding and POP/IMAP tab.

To resolve this issue, please make sure you haven't created any filters with the action Delete it that would affect the messages in question. If you have many filters or have complicated filters in place, you may need to edit the Delete it action to guarantee that they are not at fault.

If you've enabled forwarding in your settings, please ensure that you have not selected delete Gmail's copy in your forwarding options.

If you're using a POP client to access Gmail, please ensure that you have not selected delete Gmail's copy in step 2 of your POP download options.

Finally, if you're accessing your Gmail from multiple POP clients (with recent mode), please verify that you have selected 'Leave a copy of messages on server' in your client configuration settings.
iltaf hussain- May 12, 2015 at 04:59 AM
Dear thanks ,i just delete the filter .And now I can receive emails in inbox not in trash .Again bundle of thanks

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