Gmail receiving emails directly going to trash [Solved/Closed]

iltaf hussain - May 12, 2015 at 04:14 AM - Latest reply:  Duncarama
- Sep 29, 2017 at 05:24 AM
Hello,

Dear all I have a problem with my gmail,whenevr I receive new email it display in trash bin,kindly help me if you can



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12 replies

Computertech 3744 Posts Friday February 6, 2015Registration dateContributorStatus July 18, 2016 Last seen - May 12, 2015 at 04:28 AM
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Hello,
If your incoming or sent messages are automatically placed in Trash, the cause is a misconfigured filter, or a setting on your Forwarding and POP/IMAP tab.

To resolve this issue, please make sure you haven't created any filters with the action Delete it that would affect the messages in question. If you have many filters or have complicated filters in place, you may need to edit the Delete it action to guarantee that they are not at fault.

If you've enabled forwarding in your settings, please ensure that you have not selected delete Gmail's copy in your forwarding options.

If you're using a POP client to access Gmail, please ensure that you have not selected delete Gmail's copy in step 2 of your POP download options.

Finally, if you're accessing your Gmail from multiple POP clients (with recent mode), please verify that you have selected 'Leave a copy of messages on server' in your client configuration settings.
Dear thanks ,i just delete the filter .And now I can receive emails in inbox not in trash .Again bundle of thanks
Cleveland-Joe - Mar 17, 2017 at 10:48 AM
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I have the same problem. I have no filters enabled, the sender is in my Contacts, and I'm accessing Gmail directly from Google/Gmail (not forwarded or picked up by another email program).

Any help is greatly appreciated.
Ambucias 47587 Posts Monday February 1, 2010Registration dateModeratorStatus December 8, 2017 Last seen > amcgarchibald 2 Posts Wednesday September 20, 2017Registration date September 20, 2017 Last seen - Sep 21, 2017 at 03:43 AM
Read Computertech' answer
Same problem, started yesterday after having created a bunch of filters, some (but not all) new messages go to trash. I double checked the filters seem ok. Anybody solved it?
Same here. no filters interfering nor POP/IMAP nor apps.
amcgarchibald 2 Posts Wednesday September 20, 2017Registration date September 20, 2017 Last seen - Sep 20, 2017 at 08:27 PM
Same problem. And checked all filters and IMAP forwarding. I was also a victim of same phishing scam as Mel. Any solutions ?
I fixed this - I was using Unroll me (a website that accesses your account to remove lots of email subscriptions). It was Automatically Binning messages it thought was trash, try changing your password, thats fixed it for me.