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WD my passport 1tb asking for format [Solved]

Ask a question Nikhil Telkar - Latest answer on Sep 15, 2016 03:14PM
Hello,
When I connect hard drive to my PC then it shows just blank (H:) drive and address bar shows content loading. I wait more than 15 to 20 mins but still it display as loading. so When I remove it, then pop-up loads like (you need to format before you use.)
Please help me on this, it will be great help-full...
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Hello Nikhil,
please try to ;

strart > run > cmd

than enter

after this, type this command; chkdsk k: /f than enter. it will check your disk file system and if it find a problem, will be repaired.

in the command parameter "k:" is your drive letter.


IT Technician
Nikhil Telkar- May 18, 2015 08:17AM
I have one query...

as you mentioned earlier to do cmd.. but this will not lose any data right ? and when I connect it shows in H: so I use H: or K: in command ?

Thanks,
Niikhil
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Computertech 3772Posts Friday February 6, 2015Registration date ContributorStatus July 18, 2016 Last seen - May 18, 2015 08:19AM
yes no data will be loss..
it correct the bad sectors thats it.
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nikhil- May 19, 2015 05:43AM
Hello,

As per your command, I tried cmd procedure and when I enter then it shows blank.

I wanna ask that is any message come once fixed or how can we know issue is fixed.

Please help me out on this....

Thanks,
Nikhil
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Computertech 3772Posts Friday February 6, 2015Registration date ContributorStatus July 18, 2016 Last seen - May 19, 2015 06:29AM
it shows message that the bad sector is fixed like that..
You got image like this
http://www.hdsentinel.com/img/cases/chkdsk_bad_sectors.png
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nikhil- May 19, 2015 11:17PM
Hello,

As per ur cmd I tried like (chkdsk h: /f), but it not works.

It shows blank in cmd and I wait more than 1 hr.

Please can u take a look and reply me what I m wrong.

Thanks,
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Hi Nikhil Telkar,

Could you tell what do you see in Disk Management? Is the drive shown as initialized, with drive letter and a file format? I strongly recommend you to try the device with another USB cable and on another PC. You could also try to uninstall your My Passport from Device Manager. Restart the PC and plug the device back in.

Hope this helps
nikhil- May 19, 2015 11:22PM
Hello,

I see in disk management a blank drive like (drive Icon and - local disk (H:)
File format is asking when I removed USB cable. can u tell me how to unistall my passport from device manager.

Please help me
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R2D2_WD 2848Posts Monday September 1, 2014Registration date Certified CCM ContributorStatus September 28, 2016 Last seen - May 20, 2015 03:13AM
Enter Device Manager and search for USB Serial Bus Controller. Click the (+) symbol and you should see your device. With right click you should get the option to uninstall. Do not wary, the device should be reinstalled automatically the next time you restart the PC and connect the drive. You really need to check the device with another cable and on another PC.
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Nikhil- Jun 3, 2015 06:06AM
Sorry for late reply...

I will try as u said, Will let you know once done...

Thanks,
Nikhil
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Nikhil- Jun 3, 2015 06:07AM
Can I call you or from ur end can anyone call me on 09769425566 ?

That will be great help.

Thanks,
Nikhil
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amanjainxz- Sep 15, 2016 03:14PM
Thank you :)
It worked for me
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