When I connect hard drive to my PC then it shows just blank (H:) drive and address bar shows content loading. I wait more than 15 to 20 mins but still it display as loading. so When I remove it, then pop-up loads like (you need to format before you use.)
Please help me on this, it will be great help-full...
Could you tell what do you see in Disk Management? Is the drive shown as initialized, with drive letter and a file format? I strongly recommend you to try the device with another USB cable and on another PC. You could also try to uninstall your My Passport from Device Manager. Restart the PC and plug the device back in.