Dell MediaDirect Express cannot access your hard driveClosed

Question

I use Windows Vista and there's been a change in its behaviour that I would like to understand. The other day when I turned it on I got a screen I hadn't seen before (Dell MediaDirect Express cannot access your hard drive. This may be because you have enabled Microsoft BitLocker) Which I never did and wouldn't know how to do. Anyway, I got it to start on second try but when I tried to access Photoshop, from the usual shortcut, it said the program was no longer there (it is). This happens every day, so if I create a new shortcut today, tomorrow it will say the program is no longer there. Oh, if I go to user accounts it says this version of Windows does not support Encrypting File System. What's haaaaapening??

ac3mark · Answer

SOunds like a virus.  See if your machine will run windows 7 and upgrade it!

Ambucias · Answer

Hello,  

Try this 1  

Switch off your laptop and press the  "MediaDirect" button. It will be near the   

power button.  

If you have no idea about the "MediaDirect" button, then click on the below   

hyperlink "MediaDirect" button.   

Dell Media Button  

Look at the image in "Figure 1" to see that particular button.  

Good Luck

Dell MediaDirect Express cannot access your hard drive

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