Thank You for responding. Unfortunately, I cannot apply any of the links you posted. You see, the problem lies in the fact that this particular phone is of Korean make/distribution and none of the "N. America" sites apply. Since posting here, I've been contacted by Samsung America and have been advised to use: http://www.samsung.com/global/support/globalcontact.html
which, I was informed, would provide the details/information I'm seeking. Hope this may help anyone else who is in the same position.
THANX and stay sharp: