Adobe Flash Player trouble - Internet EXP 8

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Internet explorer

maggotboy0 Posts 2 Registration date Tuesday March 31, 2009 Status Member Last seen April 1, 2009 - Apr 1, 2009 at 09:10 AM
buck51 - Jul 25, 2013 at 02:24 PM

Hello,
ever since I installed the latest Internet Explorer (8) Adobe Flash Player wont work at all. For example - On sites such as : www.allsp.net and www.explosm.net - any video that requires flash wont play, and comes up with a small image in the top left hand corner of a few colourful shapes.

What can I do? I dont know how to uninstall INX 8, and I really want flash to work.
I have tried re-installing it, but it just says " save file" and not install, or run.

Suggestions please? I also tried it using the Firefox browser, same problem.

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93 responses

Answer 1 / 93

Best answer

approved by Jean-François Pillou

RADIAX
May 23, 2009 at 05:21 AM

Hey guys go to internet options>security and change security level to MEDIUM.and apply>ok.dats all.u r ready to go...thanks

Jack
Jul 16, 2009 at 12:41 PM

WOW!!!! RADIAX I tried everything and nothing, but when I do what you say, voila!!! Really Good, but I have to go to manage add-ons and enable adobe and java, no more problems

kumar angadi
Mar 18, 2010 at 08:24 AM

Thanks a million! It worked :)

Answer 2 / 93

David Spector
Jun 17, 2009 at 10:41 AM

It is amazing how so many answers to this problem on Web fora are wrong. People giving advice should test it first.

Anyway, I found the answer in an obscure posting: it's a security bug. One can argue whether it is Microsoft's fault or Adobe's fault, but I wish they'd fix it already. Weird how days are passing and no fix has been pushed to the users.

Anyway, Microsoft changed the way that certain packages are signed with security certificates. Adobe didn't get the word, and continued to sign their releases in the same old way. The result is that current Internet Explorer browsers, versions 7 and 8, report an error for any website running Flash, and refuse to download the latest version. That is why System Restore, a drastic measure, can work. There is no fix that the user can apply. Changing user Security settings won't work. The only workaround is to switch to another browser. ANY other kind of browser.

David Spector
Springtime Software

seasonedwthsalt
Jun 23, 2009 at 04:54 PM

Hi,

Thanks for your honest post. I have tried using different browsers. I've tried IE, FF and Opera. None of them work. I also tried using my mom's computer which runs Vista. I am on XP. Hers has stopped working also. The only things I seem to have problems with are apps on Facebook like Farmtown, Farmville and BarnBuddy. Is there nothing else I can do? I suppose I can try to dl Chrome or Safari. What are your suggestions?

Thanks,

Wendy

totallyfrustrated > seasonedwthsalt
Jul 16, 2009 at 08:25 AM

I downloaded firefox, but when I try to download adobeflash, it says I need to close firefox before it can download it!!!

Happyatlast > seasonedwthsalt
Jul 18, 2009 at 11:53 AM

Wendy... I tried just about everything suggested on here but the only thing that worked 100% for me was installing Google Chrome. Videos are playing perfectly now.

Hope this works for others out there as I know how frustrating a problem like this can be !

mo > Happyatlast
Oct 17, 2009 at 05:36 AM

thanks guys had the same problem and tried almost everything I saw posted here. dunno which one did the trick but its working now :)

Dana
Dec 7, 2009 at 12:16 AM

I haven't been able to view videos with Flash, so I tried to download another browser. Unfortunately, I cannot do that either! With Firefox. Safari and Opera, I get an error message that says Internet Explorer cannot download the file and was not able to open this site. I'm running IE8 on Vista. Any suggestions?

Answer 3 / 93

Tony
Jun 30, 2009 at 02:10 PM

Hi,

If your problem is IE8 here is the fix... The key is using the executable installer for Flash rather than the ActiveX version.

1.Uninstall Flash using - http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

2.Download SubInACL from Microsoft from - http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

3.Install SubInACL.

4.Download the reset_fp10.zip file from - http://www.adobe.com/support/flashplayer/ts/documents/fb1634cb/reset_fp10.zip

5.Extract the reset_fp10.cmd file to C:\Program Files\Windows Resource Kits\Tools\.

6.Double-click reset_fp10.cmd.

7.When it is finished you will see "Press any key to continue".

8. Download the executable installer for Flash Player from https://www.adobe.com/support/flashplayer/ts/documents/tn_19166/Install_Flash_Player_10_ActiveX.zip

9. Install and enjoy.

David Spector
Jun 30, 2009 at 02:44 PM

I'm glad that worked for you, but I already tried it and it fixed nothing. Only reverting to Firefox (or IE 7) worked for me. No two Registries contain the same information.

Regan
Jul 1, 2009 at 08:36 PM

This suggestion worked for me! I followed the directions closely, and then closed and relaunched the IE8. Oddly, when it first opened, it didn't take me to my homepage, but rather gave me a "error" message informing me the add-on's are not working...close the browser and reopen to turn them on.

Everything appears to be working now.

Fiadh
Jul 3, 2009 at 03:40 PM

I had the same problem - flash wouldn't work on IE7 or IE8 but did on Firefox3. Went to Adobe's website for instructions - you have to download their uninstaller, close all apps, run the uninstaller, reboot and reinstall. I did this using IE8 and now it's working perfectly.

Dreamer
Jul 6, 2009 at 07:50 AM

Thanks man for your help!!!!! It works!!!!! :)

Answer 4 / 93

Akuma
Jul 15, 2009 at 07:44 PM

Try this:
open ie8, go to tools, manage add-on, show all add-on,.
see whether the is any add-on disabled, especially Java's.
Enable it and try youtube.

If problem still exist, try to look for Java add-on, try to disable the older version of add-on for Java.. one by one then try youtube, it works for me..

Mine-vista home, ie8.

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Answer 5 / 93

MAN
Aug 5, 2009 at 01:14 PM

Yahoooo its Work
Go to tools -> manage add ons click to shochwave flach objects then on left click more information (blue text) and click allow on all sites

Bigs
Jul 8, 2010 at 08:34 PM

Yay!! So simple...and it worked! Thank you!

buck51
Jul 25, 2013 at 02:16 PM

Thanks it seems to work, but not on youtube!!!

buck51
Jul 25, 2013 at 02:24 PM

That worked for me thanks, if there was a way to rate top solutions you would have top marks from me

Answer 6 / 93

Johnny Nguyen
Jul 9, 2009 at 01:34 PM

I followed these steps and it works right after that:
1. To change your security level:

Open Internet Explorer.
Choose Tools > Internet Options.
Select the Security tab.
Select Custom Level.
Find the section "ActiveX controls and plug-ins".
Set ' Download Signed ActiveX Controls' to Prompt.
Set 'Run ActiveX Controls And Plug-ins' to Enable.

Download and unzip Install_Flash_Player_10_ActiveX.zip.

Yo...should be good to go....enjoy

Answer 7 / 93

FlwrGrdn
Jul 29, 2009 at 11:06 PM

Hi, I have IE 7.

I just had a couple of days when I couldn't watch videos and programs I have been watching for the past two months. IT WOULD TELL ME THAT I NEEDED ADOBE FLASH PLAYER 9. When I would install 9, I'd get 10, and still the videos would behave the same. JUST NOW I found a site WHERE SOMEONE ASKED after having installed Adobe Flash Player plug-in what to do because still having the problem (same thing). SOMEONE ANSWERED TO OPEN INTERNET OPTIONS (Click Tools arrow right of screen, s/b last on the drop down list), click Programs tab, click Manage Add-ons, Click Add-ons that have been used by Internet Explorer, then in the drop down, see whether Shock Wave player is enabled or disabled (enable it).

When I enabled Shockwave, RESULTS!!!! Hope this helps.

Answer 8 / 93

cath
May 31, 2009 at 09:01 PM

Very annoying and frustrating, and the problem persists in spite of all above suggestions, and regardless of browser. To see videos in Facebook, on websites, etc.. you have to upgrade to the newest Flash player, but if you use the latest Flash player, (well, a lot of us at least) you can't watch videos in Youtube. Adobe, where are you? I hope they come up with a fix for his.

tigrruz
Jun 3, 2009 at 12:27 AM

Try Tools -> Security -> UNCHECK Protected mode checkbox, "Medium" security level and apply. Restart IE. It helped me.

Annie
Jul 15, 2009 at 01:50 PM

Hey Try using mozilla firefox....that works :)...I have adobe but still Microsft internet explorer dnt let youtube wrk...but mozilla does...TRY it

flyfox
Apr 4, 2010 at 07:20 AM

tigrruz that work thanks a whole bunch grateful that it was soeasy

Answer 9 / 93

himnextdoor Posts 4 Registration date Thursday July 16, 2009 Status Member Last seen July 16, 2009
Jul 16, 2009 at 08:24 PM

This is what I did and it seems to work.

First I went to add/remove programs and checked the 'show updates' box. I then removed the two ie8 updates and then removed ie8 itself. (But don't restart yet.)

I then located the security update for XP numbered KB973346 which is the ActiveX killbits patch and removed it.
Then I restarted the computer.

I'd now reverted back to ie6 but you might go back to ie7 in which case I would remove that as well.

Next I clicked on 'Windows Updates' in the start menu and selected 'custom updates'. In the 'Priority Updates' list I selected ONLY the ie8 update and proceeded to install it. During installation I was asked if I wanted to install some other ie8 updates; I said no by unchecking the box. The installation completed and I restarted my computer.

Then I ran ie8 and tried to watch a video on You Tube. I got that damn message (for about the hundedth time) saying 'javascript blah... ActiveX blah' but then I clicked on the info bar at the top of the page and I got the ActiveX Install/Don't Install dialogue box, I clicked on 'Install' and Hey Presto! I can watch You Tube videos.

Good Luck!

Answer 10 / 93

himnextdoor Posts 4 Registration date Thursday July 16, 2009 Status Member Last seen July 16, 2009
Jul 16, 2009 at 09:16 PM

Oh yes, and then I installed all the other updates and everything still works.

I think that one of the updates 'sees' the installation of the ActiveX update which necessitates writing changes to the registry as an attempt to change the way that web content is viewed and interprets that as a security violation before causing the operation to be cancelled.

By installing ie8 without the updates first and then installing ActiveX, the registry changes have already been written by the time the updates (which are installed after) have been put in charge of security.

Answer 11 / 93

fudgeynz Posts 2 Registration date Wednesday August 12, 2009 Status Member Last seen August 13, 2009
Aug 13, 2009 at 05:39 AM

The only way I have managed to successfully get flash player to work on IE8 every time is to right-click on the explorer icon, then select "Run as administrator".........or use Firefox.

When I access my email Inbox through Windows Live Messenger, any emails with a link that may require Flash Player won't work, because I am not in Administrator Mode - even though I am an Administrator on my PC!

I think it has something to do with the UAC setting, as when I open IE using Administrator, the Internet | Protected Mode is Off. Any one any ideas on what should ideally be set?

Also, I have tried the "uninstalling Flash" method, etc, previously, but nothing has ever worked.

My OS is Vista Home Premium.

Answer 12 / 93

Tim
May 22, 2009 at 09:43 AM

I had the same problem running Youtube on IE8. I did everything by checking the Java Script was On and re-installed the Flash Player 10, nothing worked.

Curiously, I tried running on Google Chrome and for my surprise It Worked! Try it if you have the same problem.

jesa
Oct 24, 2009 at 07:40 AM

I was wondering why l cannot install Adobe Flash Player even I run it already and L had java script turn on but still Adobe Flash Player does not work L think it was corrupt ,so how do I fix this problem and be able to install Adobe Flash Player..ty

sahil
Feb 21, 2010 at 12:53 PM

Dear Tim,

I installed Google Chrome and tried still the same problem, asking to install Flash Player new version even though I already installed the latest version of Flash, do I need to change any settings in Google Tool bar or what shall I do to watch videos I need somebody's help

Answer 13 / 93

flashcrashnbash
Jun 21, 2009 at 05:37 AM

I had the exact same issue. What you need to do is firstly turn off user access control. Then follow these instructions

http://kb2.adobe.com/cps/494/cpsid_49419.html

Worked for me. The above basically sets the correct permissions on the registry so you can update the version of flash correctly.

Facebookgameswon'twork
Jun 22, 2009 at 08:43 AM

Did the subinacl solution but flashplayer still won't work in IE 8. Nothing works. As if IE forgot about the flash player when it built it's latest version.

tiredjake Posts 2 Registration date Tuesday January 5, 2010 Status Member Last seen January 6, 2010
Jan 6, 2010 at 12:37 PM

Hi

Well for weeks I have tried every fix, in every forum and your advice finaly did the trick.
As you state, you need to remember to turn off UAC and follow the link instructions..voilla !
No more flash player hang- ups.

THANK YOU.

gumwood
Mar 20, 2010 at 11:31 PM

how do you turn off the UAC?

Rudolph
Jul 24, 2010 at 12:02 PM

Thank you, this worked! I have Windows XP. From Control Panel I clicked on User Accounts, clicked on "Change the way users log on and off, and I unchecked "Use the Welcome Screen". I downloaded the subinacl from Windows Update and walaaa, it worked.! Thanks a lot!

Answer 14 / 93

David Spector
Jun 29, 2009 at 11:22 PM

I can't believe the continued silence from both Microsoft and Adobe. These large companies love making money but seem to hate fixing their bugs. They're like an addict who cannot accomplish the first step: admit they have a problem. They probably can't reproduce the problem because they use expensive, top-of-the-line computers and software. No Home Editions and Open Source or freeware on their test systems, I bet. I finally solved my problem by uninstalling IE8 and then installing IE7, then reinstalling the two special Flash Players for IE and Firefox hidden on the Adobe website (Firefox works better for me in general, but I have to use IE to test my Web programs).

I'm sorry I have no solution for the many folks who cannot get Flash working again with any browser. I wish that these two big companies would show some interest in fixing their products.

David Spector
Springtime Software

Answer 15 / 93

thnx
Aug 4, 2009 at 02:43 PM

1.Uninstall Flash using - http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
2. Restart
3. do what osp1238, on Tuesday July 21, 2009 05:03:40 PM says.
4.worked for me I hope for you also :)

Thank you osp1238!!

Answer 16 / 93

2fingers
Jun 12, 2009 at 04:56 PM

turn off protected mode/security setting leave level set at medium high

Answer 17 / 93

overthehill
Jul 6, 2009 at 02:22 AM

Hi, Same Adobe problem on installing Internet Explorer 8.and have gone back to 7. BUT I did find that if I right clicked on the link to a pdf document and then left clicked on 'Save target as' I will then find the pdf saved in 'Shared Doduments' and could open it from there. Might be worth a try for others. 8 is so much faster than 7 but they need to iron our the creases. Another think I found annoying was that if you clicked on the Home icon it didn't open another page, to do that you had to click on the little new tab and then sellect Google search.....need I go on!

Answer 18 / 93

osp1238
Jul 21, 2009 at 12:03 PM

Go to the following link and down load Adobe Flash Player 10.0:

https://www.adobe.com/support/flashplayer/ts/documents/tn_19166/Install_Flash_Player_10_ActiveX.zip

Then close your web browser

Then extract the installer file

Then run the install package with IE-8 Closed

Once run then visit a site that uses flash such as (www.cbgarden.org)

problem solved!

thnx
Aug 4, 2009 at 02:35 PM

worked thnx

gumwood
Mar 20, 2010 at 11:38 PM

says it's not current....

Answer 19 / 93

KC
Jul 29, 2009 at 07:19 PM

Internet Explorer getting jammed up with Flash Player Keeps trying to download the iexploerer freezes - Gave up and removed Iexplorer 8 and went back to 7.

Answer 20 / 93

Ama
Aug 1, 2009 at 01:46 PM

Hey all. I had an issue with Windows Vista (32 bit OS) and IE8 where when clicking the ''I agree and Install'' or whatever it's called button, nothing at all happened, no pop ups, nothing blocked etc.

I followed the advice above and clicked and downloaded the manual installer from:

http://kb2.adobe.com/cps/191/tn_19166.html#internet_explorer

Thank you Papermud it fixed it.

Changing security to Medium, uninstalling, rebooting and reinstalling never worked sorry :).

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