My Dell laptop shuts down when I unplug the charger

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delll - Oct 18, 2015 at 10:10 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Oct 20, 2015 at 10:04 AM
Hello,
I have a dell latitude laptop. It shuts down whenever I unplug the charger although It's fully charged and the battery is new and in the battery information window appears that battery health is exellent. I heard that I can solve that in the battery settings, can I? If so, how? And if not how to fix the problem?
Thanks alot in advance for your help


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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Oct 20, 2015 at 10:04 AM
Hello delll,

I suggest that you go to the power saving options within the Control Panel on your laptop and check whether the settings are on eco /balanced/ mode or on maximum performance. In the Internet there are many tools for hardware testing if you would like to be sure that there's no a hardware issue.
You can also check the power settings on your BIOS menu by entering it through the respective F key.

Hope that I gave an idea.
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