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Remote desktop won't connect to server

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jz - Nov 30, 2015 at 12:49 PM
 Blocked Profile - Dec 1, 2015 at 07:24 PM
I was able to connect to my server from a remote desktop but then it stopped connecting. When I check the server it appears to be on and running. I am new to working with servers so I'm unsure how I should start troubleshooting. Thanks



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2 responses

Answer 1 / 2
Blocked Profile
Nov 30, 2015 at 06:00 PM
HOw are you connecting? Are you on the same network as it is? Can you ping it? Did you set the server to restart hosting upon restart?

Let us know what OS and how you are connecting. Also, what is the server for?
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jz
Dec 1, 2015 at 01:49 PM
I am on the same network. I can't ping it it's not responding. Do I need to reset the server? How is that done? It is a school server.
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Blocked Profile
Dec 1, 2015 at 04:40 PM
OK, so what name or number are you putting into the remote desktop connection?
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Jz
Dec 1, 2015 at 04:42 PM
The IP address. It worked fine and then stopped
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Blocked Profile
Dec 1, 2015 at 05:45 PM
Well, it seems your server is no longer accepting remote connections. Rebooot. Ask your teacher!
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Jz
Dec 1, 2015 at 06:16 PM
Very funny. You assume a school can afford people who know such things!! So I assume I just restart it.
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Answer 2 / 2
Blocked Profile
Dec 1, 2015 at 07:24 PM
I am not trying to be funny! You had mentioned it was a school server.

Do you have physical access to the server? Reboot it! You never mentioned what the server role was!

I hope you have FUN!

I have said it once, I will say it again. IT!
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