Ask a questionSelena12272PostsThursday January 28, 2016Registration date
January 29, 2016
Last seen - Last answered on Jan 29, 2016 04:25PM
I tried to download photoshop onto my laptop, and then the screen went black. I turned the laptop off using the power button, but even though I have it plugged in, it won't turn back on. It shows that it's charging on the bottom near the mousepad, and it also shows down there when I press the power button to turn it back on. I've tried taking the battery out and putting it back in, but that didn't work. Is there anything I can do, or should I take it somewhere and have someone else look at it? Thank you!