Report

Laptop Won't Turn On [Solved]

Ask a question Selena1227 2Posts Thursday January 28, 2016Registration date January 29, 2016 Last seen - Last answered on Jan 29, 2016 04:25PM
Hello,

I tried to download photoshop onto my laptop, and then the screen went black. I turned the laptop off using the power button, but even though I have it plugged in, it won't turn back on. It shows that it's charging on the bottom near the mousepad, and it also shows down there when I press the power button to turn it back on. I've tried taking the battery out and putting it back in, but that didn't work. Is there anything I can do, or should I take it somewhere and have someone else look at it? Thank you!
See more 
Helpful
+0
moins plus
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Selena1227 2Posts Thursday January 28, 2016Registration date January 29, 2016 Last seen - Jan 29, 2016 12:14PM
That worked! Thank you so much!
Reply
Ambucias 35292Posts Monday February 1, 2010Registration date ModeratorStatus December 9, 2016 Last seen - Jan 29, 2016 04:25PM
All the pleasure was mine.
Reply
Add comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!