WD External Drive missing in my computer
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lcgomez
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Jan 29, 2016 at 02:19 PM
Dombrizzle Posts 1 Registration date Monday November 7, 2016 Status Member Last seen November 7, 2016 - Nov 7, 2016 at 02:32 AM
Dombrizzle Posts 1 Registration date Monday November 7, 2016 Status Member Last seen November 7, 2016 - Nov 7, 2016 at 02:32 AM
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R2D2_WD
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Feb 1, 2016 at 02:38 AM
Feb 1, 2016 at 02:38 AM
Hi Icgomez,
I am sorry for any inconveniency caused by your WD drive. Checking in Disk Management was the right decision. Sadly problems like this may appear unexpectedly. I strongly recommend you to check the drive on another PC and with another USB cable. If the issue persists, I would suggest you to try some data recovery tools or booting from a Linux Live CD. Unix based system may grant you access to your files. If you successfully backup your data, use Data Lifeguard Diagnostic to check the drive for errors. I leave you download link. Is the drive under warranty?
http://products.wdc.com/support/kb.ashx?id=66uHBy
Hope this helps
I am sorry for any inconveniency caused by your WD drive. Checking in Disk Management was the right decision. Sadly problems like this may appear unexpectedly. I strongly recommend you to check the drive on another PC and with another USB cable. If the issue persists, I would suggest you to try some data recovery tools or booting from a Linux Live CD. Unix based system may grant you access to your files. If you successfully backup your data, use Data Lifeguard Diagnostic to check the drive for errors. I leave you download link. Is the drive under warranty?
http://products.wdc.com/support/kb.ashx?id=66uHBy
Hope this helps
I forgot to tell you one thing, Actually, i have first discovered when it was not recognized on my smart tv... the Hard drive contains of HD Movies which i valued a lot more. So when i connecto to my laptop, it doesn't recognize at all and made me nervous about all my important files. I then connected to another desktop it does the same. So the only new for me now which i haven't try yet is to boot on Linux. Hope it will do... Thank again for you kind patience and help.. appreciate a lot :)
lcgomez
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Feb 1, 2016 at 01:01 PM
Feb 1, 2016 at 01:01 PM
I have tried one of the utility you have suggested, " Recover My Files " Its pretty convincing it shows the content of my HD but this apps need to be activated. Are there any other freeware before i go with this? Please see the screenshot below .. Thanks
R2D2_WD
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Feb 2, 2016 at 03:33 AM
Feb 2, 2016 at 03:33 AM
To be honest, I haven’t used those utilities. I pointed them out because I have heard some good feedback about them. I am really sorry, but as a WD representative, I cannot recommend you any software. I hope someone will suggest something. It is a really good sign that the data appeared. That means that the information is still readable and you only need the right tool.
I hope you will get all your data back.
I hope you will get all your data back.
lcgomez
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Feb 2, 2016 at 04:20 AM
Feb 2, 2016 at 04:20 AM
Thanks Buddy!!! Im already in the processed of backing up my files!! I bought another 1TB to transfer all my files.. You guys have brought up this ideas!!! Thank You very much for your help!!! consider this as a solved problem.
Dombrizzle
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Nov 7, 2016 at 02:32 AM
Nov 7, 2016 at 02:32 AM
I replied to this but its not here ???
Remove from case, Freezer 2 hrs, then lay it on its side longways with the ports up and resting against something at a 65 degree angle, Plug it in, Run HDD regenerator or DRevitalize, DO NOT USE windows built in scanner, Transfer files.
Remove from case, Freezer 2 hrs, then lay it on its side longways with the ports up and resting against something at a 65 degree angle, Plug it in, Run HDD regenerator or DRevitalize, DO NOT USE windows built in scanner, Transfer files.
Feb 1, 2016 at 05:52 AM
Feb 1, 2016 at 10:12 AM
Check the Downloads section of this forum for some data recovery suggestions:
https://ccm.net/downloads/tools/file-management/