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Dell Inspiron laptop

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Widgeon72 Posts 2 Registration date Thursday February 4, 2016 Status Member Last seen February 4, 2016 - Feb 4, 2016 at 04:52 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 4, 2016 at 04:58 AM
Hello,
Please can anyone help me?

I have an old dell Inspiron laptop which I have had hacked into by a vicious ex partner.
He has somehow managed to change my password and destroyed all disks to it so I can not re set my password.
Is there anyway I can re set my password without the disk or am I going to have to purchase a new disk, if so which one will I require?

I really need to get back into my laptop as I am using my daughters iPad and I find the apple software unbearable
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Feb 4, 2016 at 04:58 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator
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