Please Help! No Access to Alternate Email for Verification Code!

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Nu - Mar 1, 2016 at 02:33 AM
 Nu - Mar 2, 2016 at 01:02 PM
Hello,

I am trying to access my yahoo account on several different devices (iPhone, iPad, and Macbook), and each time receive a message that I must verify that it is me trying to access my account by entering a verification code that is sent to an alternate email. There are no other options given. Problem is, I no longer have access to the alternate email on file as it is my old college email from 13 years ago. The Yahoo help page has been no help. What can I do to gain access to my account???!!!
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Mar 1, 2016 at 05:22 AM
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Click on the following link to view the How-to:
https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
Good luck
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Thank you Ambucias! I appreciate your help! I will try this out.
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