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Changing userid of wifi

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siva - Jun 11, 2016 at 02:37 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jun 11, 2016 at 03:05 PM
Hello,

ACT USER
I am using dlink DIR816. I am not getting the userids of my wifi from yesterday(when the internet was not working for a few hours. I am getting the network as my routers name i.e D-Link_DIR-815. I am not able to either contact the act people or do it in the net as the popup window asking userid and password doesnt come. what is the remedy?

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Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jun 11, 2016 at 03:05 PM
I suggest you return the router to its factory setting using the reset switch on the back. You can then use the default ID and password to rest the settings.
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Good Luck
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