Freeze is usually the indication of some type of performance problem due to bad hardware or problems with the way Windows is configured, including low memory or disk space. Go through the steps below to help identify the cause and how to fix it:
1. Issues with a hardware driver
You may see Windows freezing periodically if there is an issue with an important driver on your system. Display drivers, Bluetooth drivers, network drivers, and motherboard drivers can all contribute to temporary freezing of the system.
Check the PC manufacturer site to be sure you have the latest firmware for your PC, and that you are running the latest available drivers for all the hardware on your system.
2. Poor performance
A freeze could be part of a general performance problem that is causing a slow or lagging computer. If so, you may be able to help the problem by optimizing Windows for better performance.