My gmail account hacked and recovery email and phone number is c

Closed
Monirul Khan - Jun 21, 2016 at 12:11 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 21, 2016 at 05:39 PM
Hello,
My gmail account was hacked today by a friend of mine. I cannot reset the password because it says
Suspicious activity detected
We've denied this account recovery request since we detected suspicious activity in this account.
To regain access to this account, please retry the account recovery process from a computer that you regularly use to sign in.
If you don't have access to a computer like this, try again with your recovery phone (if available) or by answering some questions about your account.
I am out of options. I can't go into recovery options. I don't know what to do. My profile picture on the email account should be enough to prove that it is my account. I log into that account every day from this same computer, think it is suspicious. What do I do? I need to get this solved very quickly before my information is compromised.
The email is ***@***

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 21, 2016 at 05:39 PM
Gmail will ask you to reset your password any time they detect suspicious activity related to your account. To prevent unauthorized access to your information, please choose a new password before signing in to your account.
See these links:
https://support.google.com/accounts/answer/140921?hl=en&ref_topic=2401957
https://support.google.com/accounts/answer/98564?hl=en
-3