Seagate external hard disk files recovery

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Jayan - Jul 5, 2016 at 07:24 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jul 5, 2016 at 09:59 AM
Hello,

Seagate external hard disk which was working in my PC (windows 10) is not showing any files or folders now. Even drive name is detecting as "H" which was previously showing "seagate external----". How to recover files from this drive?


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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jul 5, 2016 at 09:59 AM
Hi Jayan,

I would recommend you to open Disk Management and check if the drive has a correct drive letter. Change it to another one which is not in use or reserved. I strongly recommend you to check the device on another PC and with another USB cable. If the cable is recognized by the OS but the files are not accessible, try using some data recovery tools. Check the link below for some suggestions:
https://ccm.net/downloads/tools/file-management/

Let me know if there is any progress!
Hope this helps

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