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Dell laptop boot issues [Solved]

Ask a question Jtino - Latest answer on Jul 25, 2016 03:44AM
Hello,
My dell latitude will not boot past dell screen, it just keeps repeating itself. I currently run windows 7 32 bit. I recently switched back to 7 from 10. Please help, I'm broke and can't afford to buy another computer lol!
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Did You try to put the computer in safe mode with networking?(You turn on the computer then immediately, start holding the F8 key pressed until the Advanced Boot Menu appears. Press the Up Arrow or Down Arrow key to highlight Safe Mode with Networking, then press Enter.)
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Yes, I did that, bios setup, diagnostics test and that came out good. IDK what's next to do, seems like I've done everything.
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I just want to restore to factory Burbank make it to f8 or start screen.
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Ok.. You have to use system restore.
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 23, 2016 08:16AM
ill explain
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1.Turn on the computer and immediately press the F8 key repeatedly until a startup menu opens.
2.From the Advanced Boot Options Menu select Safe Mode with command prompt and press Enter.
3.At the command prompt, type rstrui.exe, and then press Enter.
4.Read and respond to the screens to restore the system.

Hope it helps.
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 23, 2016 09:20AM
Tell me if it works.
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Jtino 8Posts Saturday July 23, 2016Registration date July 25, 2016 Last seen - Jul 25, 2016 02:46AM
It doesn't work!
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DELL ONLY
1.Restart your computer.
2.When the Dell logo appears, press F12 key on the keyboard several times to open the One-time Boot menu.
3.Use the down arrow key on the keyboard to select Diagnostics and press the Enter key.
4.Follow the on-screen prompts and answer them appropriately to complete the assessment.
5.Write down any error codes listed
6.Use the Dell Interactive Support Agent(English only) to get information about ePSA or PSA diagnostic error codes.

If you have a serious computer error, this will get very hard.
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 24, 2016 08:13AM
Did it work?
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Jtino2016- Jul 24, 2016 12:48PM
Everything passed on the diagnostics test, but f8 still won't work, I can't get to safe mode.
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Everything passed on the diagnostics
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it says no diagnostic utility partition was found
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 01:22AM
Do you have the dell cds?
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Jtino 8Posts Saturday July 23, 2016Registration date July 25, 2016 Last seen - Jul 25, 2016 02:46AM
No, I sure don't!
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Can someone please help me before I do something I don't want to do like sell it lol?
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:27AM
sell it piece by piece :)

jk
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Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:27AM
.
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Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:32AM
try taking apart the computer and getting the hard drive.
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Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:34AM
you said your not going to buy a new computer but can you buy a new hard drive (get one with warranty if i doesn't work)
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I can't afford it right now
Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:40AM
ill search for hard drives in your location and give me a price limit if u want
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Helper.NeedHelp 260Posts Saturday July 23, 2016Registration date ContributorStatus August 14, 2016 Last seen - Jul 25, 2016 03:44AM
what is your dell latitude version #
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