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WD My Passport not connecting...problem

Ask a question ARK - Last answered on Jul 29, 2016 at 08:24 AM by KY_WD
Hello,

My Western Digital is not getting detected which was working 1 week before. Suddenly this was not detected and following is happening after connecting in my laptop (OS X El Capitan 10.11.5)
a) Light appearing on the drive.
b) Hearing sound from the drive.
But not detected. Please help me on this.

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Hello ARK,

Did you test the WD My Passport on another MAC computer to see if it will get recognized? How any partitions does the My Passport have? I am asking you this because if you have formatted the external drive into two partitions in two file systems, you could connect it to a Windows PC in order to check if it will get recognized there.
I also would recommend you to change the cable that you connect the external drive to the MAC as it may gеt damaged.

Cheers.



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