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Forgot my yahoo mail secret question answer [Solved]

Ask a question Bsams - Latest answer on Aug 29, 2016 06:11AM
Hello,
I have yahoo mail, and recently it says server is down. I went to the site and tryed my address and password and it asked me to awnser my security question which I have forgot so now I am in able to get in my account from my phone or a computer. I just need to reset a different security question. Please help
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Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?
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no i did not register any other email or number i have had my yahoo for years .
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Hi again,

Sorry but without the security question and a recovery alternate email or phone number, it is impossible to recover your account as Yahoo has no way to determine that you are the legitimate account owner.

I suggest you create a new account.

Regards
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