Laptop will not power on. [Solved/Closed]

Ask a question kathy - Last answered on Sep 16, 2016 at 10:07 AM by KY_WD

My husband cut the power cord with a recliner. The cord sparked and we have no power. I ordered a new cord, still no power. The light is on where the cord plugs in. I removed the battery and tried to start it with just the new power cord, still nothing. Just wondering if this is a dead laptop?
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Hello kathy,

It might be, but to be sure about that, go to a technician to revise it. If the motherboard has failed, the substitution would be basically the same as if you have bought a new laptop.
Nevertheless, if you have important data stored on the HDD of the laptop, my advice is to take it out and to connect it as an external drive to another PC. You could do that using an external case /docking station/ or SATA-USB adaptor. While on another PC, make a backup of the data.

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Thank you KY_WD ! I will transfer and buy a new one.
KY_WD 2072Posts jueves, 23 de octubre de 2014Registration date Certified CCM ContributorStatus February 28, 2017 Last seen - Sep 16, 2016 at 10:07 AM
Good luck with everything! :)

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