Black screen with cursor on top left corner

Ask a question chris - Latest answer on Sep 18, 2016 05:37PM
when running ePSA on dell latitude, HDD found good, but when booting it goes to a black screen with a blinking cursor on the top left corner, boot first priority is on HDD also. Can't figure out where the problem is, any suggestion? Many thanks!
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what is ePSA ??
Chris- Sep 18, 2016 05:37PM
Enhanced Preboot system assessment, only in dell systems
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