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Laptop powering up but no display on the screen

Ask a question ronjames1975 1Posts Tuesday September 20, 2016Registration date September 20, 2016 Last seen - Latest answer on Sep 20, 2016 06:47AM
Hi, my son knocked laptop off sofa, now when i power laptop up. the lights comes on to say its powering up but no display on the screen, any suggestions whats at fault? thanks
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Hi ronjames,

Are there any noises coming from the PC? Can you hear the cooling fans working normally? I suggest you to test the laptop with another monitor, or using a TV. This way you can confirm if you are facing a screen issue or some kind of hardware damage. If the laptop is working fine with another monitor, you may need to check the internal connections. If it is now working, I advise you to consult a technician to check what part has been damaged and if it is repairable. Have in mind that this can be a connectivity issues which are easily solved.

Hope this helps

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