Reset PW help requested [Closed]

Ask a question Trish - Last answered on Sep 29, 2016 at 04:39 PM by Ambucias
I've read some posts and I've tried to reboot and command S after chime. The problem is that I don't get a chime and my volume is turned all the way up. I bought a used MacBook Pro 2012 and I have a call into the place but who knows if I will get a call back. I'm anxious to use my laptop but I don't have a password it is asking for. I tried my Apple ID and pw that didn't work. I did t set up a password because I didn't want to have this issue and now I'm desperate for help. Please tell me someone can help me?

Sincerely, Trish (forever grateful for any support)

plus moins

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:
Best regards


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