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Firefox refusing to open Outlook

Ask a question PhillyBoy - Last answered on Oct 14, 2016 03:26AM
Hello,

My problem is that Firefox won't open Outlook, the error message I get is this:

We can't get that information right now. Please try again later.

client-request-id: 2DFBD7A5874A47AD807C4A62350DD08E_1476333979772
X-OWA-Error: SDServerErr;null
X-OWA-Version: null
X-FEServer: null
X-BEServer: null
Date: 10/13/2016 4:46:25 AM


I have no idea how to fix this. Anyone able to help? And before anyone asks, this problem's just limited to Firefox. It works fine in Internet Explorer.
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some people have reported that disabling Adblock solved the problem.

Good Luck
captainashish 23Posts Thursday May 12, 2016Registration date November 28, 2016 Last seen - Oct 14, 2016 03:26AM
Hello,

You can either disable Adblock or update it. In order to update,just go to Adblock option and select "update now". You can also try to "white list" the live.com domain in your ad blocker.

To know in detail refer here to view the solutions given by users who have faced similar issues:
http://answers.microsoft.com/en-us/outlook_com/forum/oaccount-oother/unable-to-open-outlook-on-outlookcom-due-to-x-owa/9cea5419-4210-455f-b917-367db60a12f7

Thanks & Regards,
Captain Ashish
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