Hp laptop won't connect to internet

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Chen - May 5, 2009 at 08:48 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 5, 2009 at 09:09 PM
Okay, so I got a new hp laptop with windows vista yesterday, I have a wireless linksys and i connected the network. I then downloaded kapernesky antivirus and norton internet security. After that the internet would not work. what do you guys think is my problem?
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
May 5, 2009 at 09:09 PM
You should never run two antivirus programs/products simultaneously. I would 1st remove one product and reboot your PC. If this doesn't fix your problem then it might be a firewall issue.
Norton has a firewall build in and it may be blocking your internet access.
I would check the firewall settings.

Good Luck
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