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Frozen, no-option Screen

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wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016 - Oct 14, 2016 at 12:08 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 15, 2016 at 01:54 PM
In attempting to change the wallpaper on a new monitor, I wound up getting a screen that appears to be a greatly magnified version of wallpaper, but there are no icons, hot buttons or any way I can see change the screen or move forward.

How do i get out of this? I have rebooted with no change.

3 responses

Answer 1 / 3
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Oct 14, 2016 at 01:45 PM
can you boot into "safe mode"? Press F8 after you see the Windows logo.
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Answer 2 / 3
wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016
Oct 14, 2016 at 03:35 PM
Thanks for your response. No, I can't seem to get to safe mode.
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Answer 3 / 3
wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016
Oct 14, 2016 at 08:40 PM
I was able to get into safe mode, and able to access the control panel. I still haven't been able to correct the problem, but at least I can access my programs. ThANK YOU SO MUCH FOR YOUR HELP.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Oct 15, 2016 at 01:54 PM
OK then I suggest you restore the computer to a date before the problem happened.
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