Gmail password hacked and recover email changed [Closed]

riinak123 3 Posts Wednesday November 23, 2016Registration date November 24, 2016 Last seen - Nov 23, 2016 at 12:06 PM - Latest reply:  yay cahn
- Oct 18, 2017 at 06:44 PM
How can I solve this problem...?Thanx any help :)
- Riina
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8 replies

Ambucias 48958 Posts Monday February 1, 2010Registration dateModeratorStatus January 23, 2018 Last seen - Nov 24, 2016 at 04:55 AM
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Your account has been hacked.

See this link:

https://support.google.com/accounts/answer/6294825?hl=en

Good luck
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Ambucias 48958 Posts Monday February 1, 2010Registration dateModeratorStatus January 23, 2018 Last seen - Nov 23, 2016 at 05:11 PM
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Hi

Before we can help you, you must tell us how you determined that this was a hacking case.
riinak123 3 Posts Wednesday November 23, 2016Registration date November 24, 2016 Last seen - Nov 24, 2016 at 02:04 AM
I checked it : https://haveibeenpwned.com/ and it said that my account is hacked :( - Riina
Mark_Wales 92 Posts Wednesday November 16, 2016Registration dateContributorStatus May 1, 2017 Last seen - Nov 24, 2016 at 02:42 AM
Have you tried to recover your account with the information related to your account??
riinak123 3 Posts Wednesday November 23, 2016Registration date November 24, 2016 Last seen - Nov 24, 2016 at 02:49 AM
Yes I have tried but my safe questions and 'two steps mobile phone safe system' has also hacked and changed the questions and mobile safe systems didn't work anymore...therefore I cant change my password and sign in my gmail-account :( - Riina
Mark_Wales 92 Posts Wednesday November 16, 2016Registration dateContributorStatus May 1, 2017 Last seen - Nov 24, 2016 at 03:48 AM
Did you share your password with anyone?

Seems somebody closed to you have changed this because, Google is simply known as big "G" and no one can easily hack Gmail's account. You also mentioned that your account is enabled with two-step verification.

Sorry, I think you need to create a new one.