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Frozen screen [Solved]

Ask a question Dubska1 3Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen - Last answered on Nov 28, 2016 12:50AM
My acer turns on an freezes on the wallpaper the cursor works but I can't get anything by , con/alt/del or f8. Any help would be appreciated.

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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Dubska1 3Posts Sunday November 27, 2016Registration date November 28, 2016 Last seen - Nov 28, 2016 12:50AM
There is no visible means of accessing the battery but I have held the power button (again) and it seems to be working fine this morning.
Thank you
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Is this a laptop?
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Yes. An Acer aspire es15
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