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Connected to internet but can't browse

Ask a question Karen - Last answered on Nov 27, 2016 05:41PM
Hello,
I have been reading posts about acres not connecting to wifi.
My wifi is on and my other devices all work fine.
When I start explorer it gives me bing/msn, allows me to read the different stories etc but when I type in the search bar for any other site it says I'm not connected! I have tried all the diagnostic suggestions I've read on this site but nothing has worked.
Please help
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1. Click Start
2. Click Run
3. Type cmd
4. Click Ok
5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
6. Hit Enter Key
7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
8. Click Start
9. Click Run
10. Type cmd
11. Click Ok
12. In Black Command Box Type: netsh winsock reset
13. Hit Enter Key
14. Restart Computer
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