Lost password and recovery information [Solved]

Ask a question davisalison2 - Last answered on Dec 23, 2016 at 05:08 PM by Ambucias
I have locked myself out of my email as I did not write down my new password. Also my recovery information is no longer available. Please help have tried everything.

plus moins

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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