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My WD hard drive stopped

Ask a question ahmedmaged 1Posts Sunday February 5, 2017Registration date February 5, 2017 Last seen - Last answered on Feb 17, 2017 at 05:04 AM by Promomilia Promomilia
hello, i was copying data from my WD Mypassport Ultra hard drive to my pc. accidentally i removed the usb cable while copying. when i tried to connect it again the hard drive shows at my computer without any information , i tried to format it but it failed when i access disk management, every thing stops working till i unplug it i downloaded every tool from Wd websitem i tried so many solutions but nothing succeeded, any one can help me !!!!!!!!!
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Hi ahmedmaged,

I am sorry for any inconveniency cause by your WD drive. Unfortunately disconnecting the drive while in use can cause a lot of trouble. Does the drive have a drive letter? If so, run the Command Prompt as an Administrator and type the following command:
Chkdsk L: /r

Replace the L with the drive’s letter. Wait for the process to end and try to access the drive. Are there any changes?
I strongly recommend you to test the drive on another PC and with another USB cable.
Do you get an error message when you try to format the drive?

Hope this helps

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I already tried Chkdsk command by no thing happens,only 'please wait' sentence appear nothing more,
itried another usb cable on many other devices but also the same situation, i handed it to a specialist but he couldn't do anything, maybe i will throw it away, seems like there is no hope :(
R2D2_WD 3616Posts Monday September 1, 2014Registration date Certified CCM ContributorStatus February 20, 2017 Last seen - Feb 7, 2017 at 03:33 AM
Please run the PC in Safe Mode and try to open Disk Management. Check if the drive has a correct file format or it appears as RAW. Run again the Command Prompt and type:
Diskpart
List Disk
Select Disk n (n being the number of the drive)
Clean

This way you will erase all data and partitions on the drive. Go back to Disk Management and try to format.
Another option is to connect the drive to a Linux PC or using a Linux Live CD. You may have better chances recognizing the drive because sometimes Unix based systems respond better when it comes to drives with connectivity isssues.
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HI,

Might be the data is deleted due to accidental disconnection. You can try “restore from previous version” option to check if there is any data available for restoration. Else there is a powerful data recovery software name as Stellar Phoenix Windows data recovery software you can try your luck with this tool.

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Hi Ahmedmaged,

It feels bad that you are not able to get any success till now. If you are really curious to get back your data, I recommend to you any reliable data recovery software. By this way at least your data will be saved.
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Use "Undelete" to recover deleted files from WD my Passport external disk drive or WD my cloud hard drive or WD my cloud when Virus attack, Recycle bin clear, disk cleanup, Press shift del by mistake, for good empty recycle bin, shift delete ,accidentally deleted by an error.

Use "Unformat" to recover data from formatted Western Digital external hard drive my Passport my book my cloud when fast format,full format,accidentally formatted,reformatting,High-level format,Low-level formatting.

Use "Recover partition" to recover files from WD partition modified or broken or deleted of WD my Passport and my cloud hard drive.

Use "Full Scan" to recover lost files if partitions show as "raw" or recover deleted data files that can't be found with "undelete" and "unformatted" and "recover partition", recover data files from raw partition, recover data files of partitions that are not NTFS, nor exfat, or fat3,after showing an error, display as raw file system, unformatted, unknown partition, unpartitioned, must be formatted.
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