Forgot password and changed recovery phone#

Closed
Yasmin - Feb 24, 2017 at 10:25 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 25, 2017 at 04:43 AM
Hello,

I had my yahoo signed on my iPad and my grandson logged me out. I don't remember the password and no longer have the old cell number. I even attempted to contact the person with the new number to see if they can help but no response. I have everything linked to that email ID. Please help! Email address is ***@*** but don't have access to it. Didn't have an alternative email ID when I opened the account.

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Feb 25, 2017 at 04:43 AM
Hello
We are CCM, we have no business or connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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