Hacked/ stolen account

Ask a question Bigmopar1985 - Last answered on Mar 18, 2017 at 04:40 PM by Ambucias
My account was hacked and everything was changed so I can't access and yahoo won't help. Can I get it back? I've had it forever. All my stuff is on that account. Any info why yahoo isn't doing anything about this?

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How were you able determined that your account was hacked ?

When is the last time you successfully accessed your account ?
Bigmopar1985- Mar 18, 2017 at 07:57 AM
I can't access account. My security question answers are wrong, but they are impossible for me to forget. Yahoo site just gives run a round till it brings you back to security questions.
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We are CCM, we have no business connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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