Report

Hacked/ stolen account

Ask a question Bigmopar1985 - Last answered on Mar 18, 2017 at 04:40 PM by Ambucias
Hello,
My account was hacked and everything was changed so I can't access and yahoo won't help. Can I get it back? I've had it forever. All my stuff is on that account. Any info why yahoo isn't doing anything about this?


Helpful
+0
plus moins
Hi

How were you able determined that your account was hacked ?

When is the last time you successfully accessed your account ?
Bigmopar1985- Mar 18, 2017 at 07:57 AM
I can't access account. My security question answers are wrong, but they are impossible for me to forget. Yahoo site just gives run a round till it brings you back to security questions.
Reply
Leave a comment
Helpful
+0
plus moins
Hello
We are CCM, we have no business connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!