Laptop cannot access Internet

Ask a question hfenske
I have a Acer TravelMate laptop running on Windows 10, previously have had no problems with internet operations. After loading in turbotax 2016, now computer indicates strong internet connection but none of the search engines will operate. Have uninstalled turbotax, restarted computer, restarted wireless internet, and run through Internet connection troubleshooting. Still cannot access Internet . Our iPhones and iPad, also mac notebook has no problem with Internet connection.

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