External tb hard disk asking for format

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balaji - Updated by Ambucias on 19/03/17 at 04:20 PM
Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 - Mar 22, 2017 at 02:58 AM
Hello,

hi this is balaji


i have seagate external tb hard disk, they asking for format but idon't want to format enything important files is there,then how can i solve this problem
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3 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Mar 19, 2017 at 04:21 PM
Try another computer
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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Mar 21, 2017 at 04:47 AM
I believe the external hard drive file system is corrupted and that is the reason it shows you the formatting error. To use this drive again you need to format it first and don’t worry about your important data you can extract it from the dive with the help of free data recovery software of Stellar Phoenix. Good Luck!!
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Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 12
Updated by Ambucias on 22/03/17 at 04:04 AM
DO NOT FORMAT the drive under ANY circumstance
Right My Computer --> Manage --> Disk Management

Right click on long bar of that drive
Select change drive letter and path option
Assign a new drive letter

You should be able to see you data

If no luck, then you will need to use a Data Recovery Program. Do not reformat it.
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