Drives open in CD Rom

Ask a question Shiv Pratap Pundir - Last answered on Mar 20, 2017 at 03:23 AM by Brooke_Harper

my hard drives not opening...when i try to open my hard drives in my computer and when i double click in any drives C and D its not opening instead CD tray will open again n again...please help to fix problem

i already format my laptop my problem is as it is.
plus moins
Found these methods online.

See if it works. Good luck!

Remove all the AUTORUN.INF files from each drive and restart your computer. This can only be done by command prompt because virus has disabled “folder option” feature in the computer.


Open Task Manager using “Ctrl + Alt + Delete” option or Right click on Taskbar > click on Task Manager. Now end process wscript.exe if running. Then terminate explorer.exe process.


Once both wscript.exe & explorer.exe processes are terminated, Click on File menu in Task Manager and click on New Task (Run) option.

Type “cmd” into the open box and click on OK button. Once the command prompt is opened, issue following commands to delete AUTORUN.INF files from your drives.

del c:\autorun.* /f /s /q /a
del d:\autorun.* /f /s /q /a

C:\ & D:\ are drive letters on Windows System. If you have more drives or partitions then issue above command by changing drive letter as mentioned below.

del e:\autorun.* /f /s /q /a


Click on File menu in Task Manager and click on New Task (Run) option.

Type “regedit” into the open box and click on OK button. Once the registry is opened, navigate the following registry key and check the value name and value data for the key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The value name and value data is mentioned below, location of userinit may be different in case of different OS drive.

Userinit= C:\Windows\system32\userinit.exe,

Note: The value data in above path must have a , after path.

If the problem is not resolved and you face the same problem again after PC restart then below method will definitely resolve the issue.



Go to START > RUN > Type “regedit” and press enter button to open registry.


Now press Ctrl + F to find the keys, values and data. Now write mountpoints2 in search box and click on find next button.

Once you find the mountpoints2, delete it from the registry.


Press F3 to search the same value till the end of the registry entry. If you get the same mountpoints2, delete the entry and press F3 again till all the mountpoints2 entries are deleted from registry.


How to resolve any virus problem?

There is no magic at all, just follow some simple steps every time when you want to remove virus from your computer. There are so many methods but here we are discussing a simple method.


Install any antivirus software in your computer which you think is reliable.


Turn off monitoring and restart your computer in SAFE mode.


Now scan your computer with your latest antivirus and remove all the viruses from your computer. Once the virus is removed, just restart your computer in Normal mode and turn on monitoring again.

If you liked this article and helped you to resolve your “Drives are not opening by Double Click” issue, don’t forget to share with your friends or colleagues.
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