Problem in copy paste from external hd

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seemaverma Posts 1 Registration date Thursday March 30, 2017 Status Member Last seen March 30, 2017 - Mar 30, 2017 at 04:23 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 30, 2017 at 04:40 AM
hi,

I have recently started facing problem with my external hardisk (Seagate hd 2 tb). when I connect the hd to pc its showing all the folders and files I can even open them but when I try to copy them it stops working. sometimes it started to copy paste but after few seconds speed dropped to 30kbps/sec. I have also clean it through usbfix software whose report I m posting here

[b]############################## | UsbFix V 9.038 | [Clean][/b]

User: Sony (Administrator) # SONY-VAIO
Updated 25/03/2017 by SOSVirus
Started at 13:46:28 | 30/03/2017

Website : [url=https://www.usb-antivirus.com/]https://www.usb-antivirus.com/[/url]
Tutorial : [url=https://www.usb-antivirus.com/tutorial/]https://www.usb-antivirus.com/tutorial/[/url]
Support : [url=https://www.sosvirus.org/]https://www.sosvirus.org/[/url]
Live detection : [url=http://www.sosmalware.com/usbfix/]http://www.sosmalware.com/usbfix/[/url]
Contact : [url=https://www.usb-antivirus.com/contact/]https://www.usb-antivirus.com/contact/[/url]

[b]################## | System information |[/b]

MB: Sony Corporation (VAIO)
CPU: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz
RAM -> [Total : 4078 Mo | Free : 2324 Mo]
Bios: INSYDE
Boot: Normal boot

OS: Microsoft™ Windows 7 Home Premium (6.1.7601 64-Bit) Service Pack 1
WB: Internet Explorer : 11.00.9600.16428
WB: Mozilla Firefox : 52.0.1

[b]################## | Security Information |[/b]

AV: Trend Micro Titanium Maximum Security [[b](!) Disabled[/b] |[b](!) Outdated[/b]]
AV: Norton AntiVirus [Enabled |Updated]
AV: 360 Total Security [Enabled |Updated]
AS: 360 Total Security [Enabled |Updated]
AS: Trend Micro Titanium Maximum Security [[b](!) Disabled[/b] |[b](!) Outdated[/b]]
AS: Windows Defender [[b](!) Disabled[/b] |Updated]
AS: Norton AntiVirus [Enabled |Updated]
FW: Windows Firewall [Enabled]
SC: Security Center [Enabled]
WU: Windows Update [Enabled]

[b]################## | Disk Information |[/b]

C:\ (%SystemDrive%) -> Fixed disk # 83 Gb (8 Gb free - 10%) [] # NTFS
E:\ -> Fixed disk # 186 Gb (167 Gb free - 90%) [] # NTFS
F:\ -> Fixed disk # 186 Gb (153 Gb free - 82%) [] # NTFS
H:\ -> Fixed disk # 1863 Gb (1041 Gb free - 56%) [Seagate Backup Plus Drive] # NTFS

[b]################## | Generic Research |[/b]


[b]################## | Startup |[/b]

F2 - HKLM\..\Winlogon : [Shell] Explorer.exe
F2 - [x64] HKLM\..\Winlogon : [Shell] explorer.exe
F2 - HKLM\..\Winlogon : [Userinit] C:\Windows\SysWOW64\userinit.exe,
F2 - [x64] HKLM\..\Winlogon : [Userinit] C:\Windows\system32\userinit.exe,
04 - HKCU\..\Run : [NextLive] C:\Windows\SysWOW64\rundll32.exe "C:\Users\Sony\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l
04 - HKCU\..\Run : [MyApp] C:\Program Files (x86)\VTS\Mohit Agarwal Classes 1.2\autoRun.exe
04 - HKCU\..\Run : [SmileboxTray] "C:\Users\Sony\AppData\Roaming\Smilebox\SmileboxTray.exe"
04 - HKCU\..\Run : [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
04 - HKLM\..\Run : [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
04 - HKLM\..\Run : [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
04 - HKLM\..\Run : [PMBVolumeWatcher] c:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
04 - HKLM\..\Run : [QHSafeTray] "C:\Program Files (x86)\360\Total Security\safemon\QHSafeTray.exe" /start
04 - HKLM\..\Run : [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
04 - HKLM\..\Run : [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
04 - HKLM\..\Run : [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
04 - [x64] HKLM\..\Run : [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
04 - [x64] HKLM\..\Run : [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
04 - [x64] HKLM\..\Run : [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
04 - [x64] HKLM\..\Run : [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
04 - [x64] HKLM\..\Run : [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
04 - HKU\S-1-5-19\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
04 - HKU\S-1-5-20\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
04 - HKU\S-1-5-21-525201347-2314700174-3940655175-1000\..\Run : [NextLive] C:\Windows\SysWOW64\rundll32.exe "C:\Users\Sony\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l
04 - HKU\S-1-5-21-525201347-2314700174-3940655175-1000\..\Run : [MyApp] C:\Program Files (x86)\VTS\Mohit Agarwal Classes 1.2\autoRun.exe
04 - HKU\S-1-5-21-525201347-2314700174-3940655175-1000\..\Run : [SmileboxTray] "C:\Users\Sony\AppData\Roaming\Smilebox\SmileboxTray.exe"
04 - HKU\S-1-5-21-525201347-2314700174-3940655175-1000\..\Run : [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
04 - HKU\S-1-5-19\..\RunOnce : [mctadmin] C:\Windows\System32\mctadmin.exe
04 - HKU\S-1-5-20\..\RunOnce : [mctadmin] C:\Windows\System32\mctadmin.exe
04GS - OneNote 2007 Screen Clipper and Launcher.lnk : C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
04GS - Seagate NA444XEA Product Registration.lnk : C:\Users\Sony\AppData\Roaming\Leadertech\PowerRegister\Seagate NA444XEA Product Registration.exe
04GS - CodecPackUpdateChecker.lnk : C:\Windows\SysWOW64\C2MP\UpdateChecker.exe
04GS - McAfee Security Scan Plus.lnk : C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe

[b]################## | C:\ %SystemDrive% - Fixed drive (NTFS) |[/b]

[15/03/2017 - 13:51:48 | A | 415 Ko] - C:\test.xml
[14/11/2015 - 11:51:05 | A | 0 Ko] - C:\log.txt
[20/03/2014 - 09:28:18 | D] - C:\IExp0.tmp
[20/03/2014 - 09:28:21 | D] - C:\IExp1.tmp
[15/09/2013 - 02:30:35 | D] - C:\SPLASH.SYS
[30/03/2017 - 12:06:11 | ASH | 3131796 Ko] - C:\hiberfil.sys
[30/03/2017 - 12:06:17 | ASH | 4175728 Ko] - C:\pagefile.sys
[28/03/2015 - 17:14:22 | A | 432 Ko] - C:\Mohit Agarwal Classes 1.3.msi
[15/09/2013 - 02:31:00 | A | 310 Ko] - C:\lv.log
[15/09/2013 - 02:30:50 | N | 0 Ko] - C:\splash.idx
[14/09/2013 - 14:20:07 | SHD] - C:\$Recycle.Bin
[12/08/2015 - 12:30:43 | D] - C:\found.001
[01/05/2014 - 13:10:02 | SHD] - C:\found.000
[15/12/2015 - 04:00:48 | D] - C:\SPLASH.000
[28/08/2015 - 08:52:50 | D] - C:\$Windows.~BT
[14/07/2009 - 08:50:08 | D] - C:\PerfLogs
[14/07/2009 - 10:38:56 | SHD] - C:\Documents and Settings
[26/01/2011 - 07:04:52 | N | 4 Ko] - C:\version
[14/09/2013 - 14:19:39 | RD] - C:\Users
[14/09/2013 - 15:29:23 | RHD] - C:\MSOCache
[15/09/2013 - 02:07:13 | D] - C:\Intel
[15/09/2013 - 02:21:11 | D] - C:\Documentation
[15/09/2013 - 02:21:11 | D] - C:\_FS_SWRINFO
[15/09/2013 - 02:34:16 | D] - C:\VAIO Sample Contents
[26/09/2014 - 04:12:27 | D] - C:\NBRT
[24/12/2014 - 14:42:51 | D] - C:\temp
[05/05/2015 - 15:02:24 | D] - C:\360SANDBOX
[08/08/2015 - 11:36:29 | D] - C:\SA 700 560 540
[04/12/2015 - 20:28:43 | D] - C:\ZombieNews
[20/02/2017 - 12:46:01 | RD] - C:\Program Files
[16/03/2017 - 10:12:19 | D] - C:\Windows
[26/03/2017 - 18:07:18 | HD] - C:\ProgramData
[26/03/2017 - 18:27:15 | RD] - C:\Program Files (x86)
[28/03/2017 - 10:31:52 | D] - C:\$360Section
[30/03/2017 - 13:02:58 | D] - C:\UsbFix

[b]################## | E:\ - Fixed drive (NTFS) |[/b]

[11/08/2016 - 13:35:00 | A | 10 Ko] - E:\Book1.xlsx
[07/10/2016 - 14:14:46 | A | 96 Ko] - E:\Announcement_NCLT_and_NCLAT.pdf
[20/02/2016 - 12:03:10 | A | 1 Ko] - E:\Documents - Shortcut.lnk
[27/12/2014 - 19:26:36 | A | 16 Ko] - E:\sec 186.docx
[03/01/2015 - 14:49:53 | A | 68 Ko] - E:\CA FINAL NOTES.docx
[07/01/2015 - 23:26:54 | A | 18 Ko] - E:\final law test.docx
[07/08/2015 - 17:54:30 | A | 28 Ko] - E:\bhayia case studies.docx
[10/08/2015 - 17:25:49 | A | 88 Ko] - E:\final case studies.docx
[15/11/2014 - 12:03:54 | SHD] - E:\$RECYCLE.BIN
[28/12/2016 - 20:22:00 | A | 133610 Ko] - E:\routine.avi
[28/12/2016 - 20:27:11 | A | 138815 Ko] - E:\motivational.avi
[03/05/2014 - 14:00:58 | D] - E:\Sql Server 2008(64-bit)
[30/10/2014 - 10:21:40 | D] - E:\sony
[25/05/2015 - 16:11:52 | D] - E:\Nero 9
[05/02/2016 - 12:05:09 | D] - E:\download
[29/03/2017 - 14:10:57 | D] - E:\new classes

[b]################## | F:\ - Fixed drive (NTFS) |[/b]

[03/03/2017 - 13:59:17 | A | 0 Ko] - F:\Local Disk (E) - Shortcut.lnk
[14/09/2013 - 14:40:59 | SHD] - F:\$RECYCLE.BIN
[17/03/2016 - 20:22:52 | A | 2889544 Ko] - F:\VTS_01_1(8).avi
[23/05/2016 - 10:00:04 | A | 886953 Ko] - F:\VTS_01_1.avi
[08/09/2016 - 10:28:50 | A | 661543 Ko] - F:\VTS_01_1(1).avi
[28/10/2016 - 11:26:33 | A | 1485623 Ko] - F:\VTS_01_1(2).avi
[28/10/2016 - 16:51:57 | A | 1124357 Ko] - F:\VTS_01_1(9)(0)(0).avi
[24/12/2016 - 18:18:48 | A | 83184 Ko] - F:\SEC142.avi
[25/12/2016 - 12:15:04 | A | 946157 Ko] - F:\SEC 185.avi
[30/12/2016 - 12:47:15 | A | 78221 Ko] - F:\preparation strategy.avi
[30/12/2016 - 13:01:50 | A | 1219070 Ko] - F:\VOL I REVISION.avi
[10/01/2017 - 17:45:19 | A | 163918 Ko] - F:\VTS_01_1(5)(0).avi
[19/04/2016 - 12:17:49 | D] - F:\11. valuation 1st cls
[30/03/2017 - 12:01:30 | D] - F:\New folder
[30/03/2017 - 13:12:07 | D] - F:\COMPLETED CHAPTERS

[b]################## | H:\ - Fixed drive (NTFS) |[/b]

[23/03/2017 - 11:19:53 | A | 69 Ko] - H:\Announcement_NCLT_and_NCLAT.2-3.pdf
[17/07/2012 - 04:03:00 | A | 0 Ko] - H:\Autorun.inf
[05/06/2015 - 02:52:12 | A | 134 Ko] - H:\BackupPlus.ico
[03/06/2015 - 05:33:22 | A | 18835 Ko] - H:\Set_Up.exe
[03/06/2015 - 05:35:54 | A | 27274 Ko] - H:\Set_Up.dmg
[27/12/2016 - 12:06:40 | SHD] - H:\$RECYCLE.BIN
[25/08/2016 - 21:03:20 | D] - H:\Seagate
[24/12/2016 - 12:09:50 | D] - H:\IPCC
[05/01/2017 - 14:37:16 | D] - H:\CA FINAL
[18/02/2017 - 15:56:36 | D] - H:\CS EXECUTIVE
[27/02/2017 - 11:42:20 | D] - H:\TEST
[08/03/2017 - 13:31:48 | D] - H:\cma inter
[16/03/2017 - 09:56:47 | D] - H:\details
[25/03/2017 - 11:33:07 | D] - H:\amendment cls
[28/03/2017 - 10:26:14 | D] - H:\New folder (2)
[29/03/2017 - 12:21:02 | D] - H:\CS PROFESSIONAL

[b]Analysed in 19.31 seconds[/b]

[b]################## | E.O.F | [url=https://www.sosvirus.net/]https://www.sosvirus.net/[/url] | [url=https://www.usb-antivirus.com/]https://www.usb-antivirus.com/[/url] |[/b]




please provide help so I can fix this problem.
Related:

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Mar 30, 2017 at 04:40 AM
Hi

USB Fix did not fix anything as it is to remove viruses and your hd had none.

I suggest you contact Seagate for support, here is how:

https://www.seagate.com/fr/fr/support/
0