Report

Touchpad not working

Ask a question Gobena negassa - Last answered on Apr 18, 2017 at 06:06 AM by Lgordon
Hi so I got this laptop about 6 days ago and my touchpad isn't working when I first sign into the laptop it works fine but then when I get to the home screen it doesn't work. I tried pressing shift , alt , num lock and it asked do you want to turn on mouse keys but I can't click yes because the touch pad would not let me . Please help me asap I don't want to pay more money for something I got 6 days ago
Helpful
+0
plus moins
Hi

If you got it just six days ago it's under warranty, you can take it back to where you purchased it for exchange or repair free.
Leave a comment
Helpful
+0
plus moins
You can follow steps below to test your touchpad.

Press the Windows Key and type change mouse settings in the Search field, and hit Enter.
Then you find your touchpad settings. They are usually under the far right tab next to Hardware (the name of the tab varies from manufacturer to manufacturer).
Make sure there is a check in the box next to Enable touchpad.
Adjust any other settings to your liking, then click Apply, then OK.
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!