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Acer laptop stopped connecting to WiFi

Ask a question Wafa - Last answered on Apr 16, 2017 at 07:39 AM by Wafa
Hello,

I've been using my acer aspire switch 10e for one year. I used to connect my laptop with mobile hotspot. Sometimes it refuses to connect to it. But after I restarts my laptop it again connects. But now it is not connecting to the hotspot. It shows that 'not connected-no connections are aavailable'. When I troubleshoot it says' troubleshooting couldn't identify the problem. In the network connections, i can't find wireless network connections. There is only bluetooth network connections. Please help me solve this problem because i have many things to do with the laptop with internet Connection...
Waiting for reply......
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Try this 1

1) First make sure that your wireless connection is not disabled.

Click on Start --> In search box, type ncpa.cpl and press Enter

"Network Connections" window will be opened. If you find your wireless

connection icon in grey color then right-click on it and select "Enable".

2) Check your SSID and the security key.

Note : if it doesn't work, remove it on device manager, after that install it, click on the top search for driver it worked for me
Wafa- Apr 16, 2017 at 05:21 AM
Hello,
I couldn't find wireless network connections in the network connections as I said above.
In wireless devices there is only bluetooth and if I turn off bluetooth there is nothing in network connections. By the way I can't able wireless connection
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Ambucias 44781Posts mardi 2 février 2010Registration date ModeratorStatus September 22, 2017 Last seen - Apr 16, 2017 at 05:25 AM
May be the hot spot is no longer available ?
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Wafa- Apr 16, 2017 at 05:27 AM
No way..... I am sure that it is available.....coz I can use hotspot in other phones
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Wafa- Apr 16, 2017 at 07:39 AM
Please tell me a way.......PLEASE...!!!!
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