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My computer screen wont turn on

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Cooldawngamer - Apr 23, 2017 at 04:40 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 23, 2017 at 04:48 PM
Hello, im kevian

When i turned on my computer it booted up normally but then once when i sign in it deleted everything on my desktop and then it gave me a black background and a windows xp mouse cursor.Ps im on windows 7 home premium.and now every time i turn on my computer it gives me a blackscreen and i tried unplugging the battery and holding it for 60 seconds .it worked once then i tried to reboot it and it still doesn't work.please help

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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 23, 2017 at 04:48 PM
Hi

To troubleshoot the issue, try using an external monitor. Tel us if it works or not.
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