My lap top is stuck on screen saver

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christina - May 20, 2009 at 02:54 AM
babol93 Posts 7 Registration date Friday April 3, 2009 Status Member Last seen June 15, 2009 - May 20, 2009 at 05:56 AM
Hello,
how are you? i have a lap top that is stuck on the screen saver picture. i can not access any type of icon to be able to select go on the internet or even into the administrator files to get any access to my files at all. it had been running slow and taking forever to load. i have access to hi fi internet so i know it is not normal to run that slow. what can i do that is free to fix.



sincerely,

ms. carreon
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1 response

babol93 Posts 7 Registration date Friday April 3, 2009 Status Member Last seen June 15, 2009
May 20, 2009 at 05:56 AM
hi,
try to press Alt+Ctrl+Del to enter the task manager.
the you may locate which file is causing the problem by looking at their memory consumption in the Processes tab.
you will notice that System Idle Process consumes about 97% but this is normal.
check for other softwares extensions.
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