Cannot access to Internet though ping's ok.

Solved/Closed
T - Updated on May 11, 2017 at 01:22 AM
 T - May 12, 2017 at 12:48 PM
Hello all.

- So this morning when i wake up, my laptop suddenly cannot connect to internet anymore.

- Connection to wifi router is fine but i cannot access to internet. I still can use my PC- which use cable- and my 2 phones to access to internet.

- I already try to ping to google, the resolve is below (i guess it's fine)
Pinging google.com [113.171.245.167] with 32 bytes of data:
Reply from 113.171.245.167: bytes=32 time=4ms TTL=60
Reply from 113.171.245.167: bytes=32 time=8ms TTL=60
Reply from 113.171.245.167: bytes=32 time=3ms TTL=60
Reply from 113.171.245.167: bytes=32 time=4ms TTL=60

Ping statistics for 113.171.245.167:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 8ms, Average = 4ms


- I also use CMD ipconfig/all, result:
IPv4 Address : 192.168.1.3(Preferred)
Subnet Mask : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 203.162.4.190
203.162.4.191

- I also already try some solution from internet like:set default ipv4 protocol, flush/renew dns&ip, delete cookies, disable firewall, antivirus; but nothing works.

- Can anyone please suggest how to solve this problem? I have only very basic computer knowledge so please keep any replies pretty simple

Thank you. Best wishes.


Related:

1 response

Hello all,

After like ... 2 days failure in finding solution, I decided to reinstall windows. Now, my laptop's back to normal. Guess this case is [Solved] right now, though I'm still curious about what's happened to my lap. Anyway, thanks for whom concerns about my problem.

Cheer.
0