External Hard Drive not recognized

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mhicaela55 Posts 1 Registration date Monday June 19, 2017 Status Member Last seen June 19, 2017 - Updated on Jun 20, 2017 at 04:52 AM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - Jun 28, 2017 at 02:51 AM
I think the issue started when I plug my Ext HD in my tablet. When I plug in it in my PC it can't be viewed in My Computer (File Explore) but it was in the Safely Remove Option (See photo http://static.ccm2.net/ccm.net/pictures/fVhYTxeH2QhnSmyjYB2r2BLq0UdW6kW9Qc1XbzFO0mqDzIz9ELcxNC5buGZBUlYZ-untitled.png
It can also seen in Device Manager and Device and Printer in Control Panel but not in Disk Manager. (See Photos) http://static.ccm2.net/ccm.net/pictures/FZt8dMVxl4uHvZQ2uivlGujCQNK5TAei6dYVxwiNDBJUjjq24OPMqJjwFs9nX895-111.pnghttp://static.ccm2.net/ccm.net/pictures/1qluU0GNXNev3D6FjQGlGhHigl0sOgS1XLuSUI7TZ6a3Cfk7fPb5n8gsqFccH4iV-ll.png
http://static.ccm2.net/ccm.net/pictures/g6NiTXZepjuXiB7hD1c0rQQRe4EP2yefMPeths4FHC9iL03Li7RLzjgYZIvuaIGU-ss.png
I also tried uninstalling it but it didn't work. Any help or suggestions. Thank you.
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Jun 22, 2017 at 01:00 PM
There are two parts to an external hard drive. The first is the USB adapter and the second is the hard drive itself. In your case it appears that the adapter still works but the drive has failed.
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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Jun 28, 2017 at 02:51 AM
Hello mhicaela55,

You need to run check disk command to identify the issue with the drive. With the help of check disk command, you will find the cause behind the unrecognized drive.

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