WD My Passport external hard drive is not accessible
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r.huisamen
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Tuesday June 20, 2017
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Updated on Jun 20, 2017 at 09:43 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 20, 2017 at 05:18 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 20, 2017 at 05:18 AM
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1 response
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,169
Jun 20, 2017 at 05:18 AM
Jun 20, 2017 at 05:18 AM
Hi,
Try unplugging the device, uninstalling the drivers, restarting the PC and plugging in the device. The OS should reinstall drivers. I would try the chkdsk /r, /f commands from the cmd. Some users seems to have pretty good success rate with this method. You should try accessing your files from another PC.
https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - more about chkdsk commands
https://support.wdc.com/downloads.aspx?DL - You can manually download the WD drivers.
Hope this helps
Try unplugging the device, uninstalling the drivers, restarting the PC and plugging in the device. The OS should reinstall drivers. I would try the chkdsk /r, /f commands from the cmd. Some users seems to have pretty good success rate with this method. You should try accessing your files from another PC.
https://docs.microsoft.com/en-us/previous-versions/technet-magazine/dd637756(v=msdn.10)?redirectedfrom=MSDN - more about chkdsk commands
https://support.wdc.com/downloads.aspx?DL - You can manually download the WD drivers.
Hope this helps