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Computer Windows is not booting

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Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017 - Updated on Jul 16, 2017 at 06:19 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 16, 2017 at 04:37 PM
Hey i would like to get some help on this issue , i was using my computer normally but then i had to do restart for updates . When i did that it was restarted and i got a black screen with a small dash(-) on the left top popping off and on , and i have a red light on the battery dot where it it used to show green while charging , i removed the battery and tried everything to get rid of the light , but nothing . I dont know if the problem is the battery or the windows , but either the battery is in or not its not booting .. any help plz ...
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jul 16, 2017 at 06:20 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 06:38 AM
Not working .. still getting the black screen with the dash on the left corner ..
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 06:41 AM
What is your operating system ?
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Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017 > Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023
Jul 16, 2017 at 01:56 PM
64-bit , any idead ? I really dnt know that kuch in computers tho
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 04:37 PM
Have you tried to boot in safe mode ?

The operating is which of the Windows 7, 8, 10?
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