Report

Yahoo locked no longer have access with the old phone no

Ask a question chessiekac - Last answered on Aug 5, 2017 at 04:25 PM by Ambucias
Hello,

My yahoo mail account has account key lock, however I no longer have access with the old phone number attached to it and the recovery email address that I put in.

How will I be able to access my yahoo email
I still remember my password but since its under account key I can't log in with it.

Thanks!
See more 
Helpful
+0
plus moins
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Leave a comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!