Trouble accessing Yahoo account

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Sonalynn Posts 1 Registration date Monday August 14, 2017 Status Member Last seen August 14, 2017 - Updated on Aug 14, 2017 at 04:04 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 14, 2017 at 04:47 AM
I'm trying to recover my ymail account and I no longer have the same email & mobile number. I have attempted this for about 2 years and still NO luck, please help.....

Sincerely,
Sonalynn

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Aug 14, 2017 at 04:47 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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