Once again, Twitter has adjusted its rules to further protect users from online abuse and harassment.
"We believe that protection from abuse and harassment is a vital part of empowering people to freely express themselves on Twitter," explained Megan Cristina, Director of Trust and Safety, in an official blog post. "Today," continued Cristina, "we're updating the Twitter rules to clarify what we consider to be abusive behavior and hateful conduct." These changes place increased focus on barring posts that have an intent to hurt or silence other users. Twitter acknowledged the fine line of self-expression and censorship surrounding the topic of these community rules, however the company firmly defended its policies "to fight abuse in order to protect freedom of expression."
In the past, Twitter has cracked down on online abuse a number of times, and in a variety of ways. While addressing individual offending users one by one has always been an important strategy, the company has also used creative, group-effort tactics as well. Earlier this year, Twitter enabled users to share block lists so that many people could respond and protect themselves from perpetrators of online harassment from specific users at once. "Keeping users safe requires a comprehensive and balanced approach where everyone plays a role," added Cristina. As always, Twitter is reserving the right to lock non-compliant users from their accounts completely if they do not observe the social networking group's rules of conduct.
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