Despite its main selling point being its waterproof design, Samsung's Galaxy S7 Active proves to be anything but.
(CCM) — In June, Samsung released through AT&T its rough-and-tumble iteration of its Galaxy series, the Galaxy S7 Active. Much of the smartphone's advertising and early reviews sang the praises of the phone's capacity to withstand conditions too harsh for most phones — with a special focus on the phone's water resistance when submerged in less than five feet of water for up to 30 minutes. The phone also received IP68 certification, an international protection rating that indicates that the smartphone can withstand "continuous immersion in water." However, upon exploring these claims using two separate models, product-testing site Consumer Reports concluded that the S7 Active becomes unusable when subjected to these conditions, citing damage to screen display and responsiveness as well as to the camera.
"There may be an off-chance that a defective device is not as watertight as it should be," Samsung acknowledged in a statement, adding that it would investigate the issue. Despite this discovery, Samsung maintains that it has received very few complaints and said that the affected devices should still be insured under warranty.
Photo: © Samsung.